Infrastructure, Culture, and Work: A Three-Pillar Framework for Service Automation in Resource-Constrained Operations

FT

FAQIR TAJ Qatar University

FK

Fayyaz Khan Al Yamamah University

Operations, Logistics and Supply Chain Management Virtual Paper Session

Operations, Logistics and Supply Chain Management - Virtual Session

BAM2026 Conference

When the Lights Go Out: Digital Dependency and Service Resilience under Resource-Constrained Automation

FT

FAQIR TAJ Qatar University

FK

Fayyaz Khan Al Yamamah University

Organisational Transformation Change and Development Virtual Paper Session

OTCD - Virtual Session: AI, Digital Transformation and Organisational Performance

BAM2026 Conference