Abstract:

This paper explores how agile project management (PM) practices are applied to enhance regulatory responsiveness and operational transparency. Grounded in institutional theory, stakeholder theory, and agile PM literature, the study employs qualitative methodology. This paper presents an exploratory case study of a financial technology company operations in Singapore, hereafter referred to as FTS. FTS is an issuer of USD Coin (USDC), a United States dollar (USD) pegged stablecoin. The case consists of document analysis, both internal documents as well as regulatory and publicly available documents, and 12 semi-structured interviews with key stakeholders engaged in stablecoin projects. Initial findings support the view that transparency is critical to regulatory legitimacy and institutional trust. FTS’ proactive disclosures demonstrate best practices and align with legitimacy-seeking behaviour described in institutional theory. However, the study also reveals that the implementation of transparency across the local ecosystem is inconsistent. The results highlighted challenges arising from the interpretive ambiguity of Monetary Authority of Singapore (MAS) principle-based guidelines, particularly regarding disclosure formats and reporting expectations. Agile PM practices were found to support cross-functional coordination and iterative delivery in technical teams, however their formal integration into compliance functions remained limited.

Please choose your submission type: Full Paper

Primary Track: Project Experiences

Keywords: Other

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Mr. Kar Chung Ching