British Academy of Management

Showing 1 of 1

Human-in-the-Loop Advice: AI Chatbots, Adviser Trust, and Resource Reconfiguration in Citizens Advice

Bruce Austin Citizen Advice (Stockport, Oldham, Rochdale & Trafford) CA SORT Group Limited

Iain Reid Manchester Metropolitan University

Kryss Macleod Manchester Law School

Stuart Pearson Citizens Advice

Operations, Logistics and Supply Chain Management Developmental Paper Session

Operations Logistics and Supply Chain Management Developmental Paper Session - Digital Technologies and Enterprise Systems

BAM2026 Conference