Ethical Dimensions of Digital Transformation: Aligning AI Strategies with Corporate Values and Responsibilities
Strategy
Full Paper Session
Strategy Full Paper Session
The impact of anonymity in AI service agent interaction on unethical consumer behaviour – A dehumanisation theory perspective
Marketing and Retail
Developmental Paper Session
Paper
Marketing and Retail Developmental Paper Session (A)
The impact of anonymity in AI service agent interaction on unethical consumer behaviour – A dehumanisation theory perspective
Marketing and Retail
Developmental Paper Session
Marketing and Retail Developmental Paper Session (A)
Management Responses to Online Reviews: Analysing the Influence of Personalised Responses with Advanced Analytics
Marketing and Retail
Full Paper Session
Marketing and Retail Full Paper Session