Abstract
Our research examines the effects of non-financial rewards on salespeople's well-being. Building on the Job Demands and Resources model, we argue that non-financial rewards act as job resources, creating psychological capital that helps salespeople cope with their daily work demands. We adopt a nuanced understanding of well-being, assessing how non-financial rewards and sales work demands affect mental health and mental illness. Using data extracted from 13,564 people working in sales-related roles across 36 countries, we find that the job resources buffering the relationship between job demands and mental illness are not identical to those buffering the relationship between job demands and mental health. In terms of mental illness, some resources may increase the risks rather than decrease them. These insights are critical for future designs of sales well-being preventive interventions.